Privacy Policy

1. Introduction

Carat Chase Ltd trading as Plentiful ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (getplentiful.com) (the "Site") or use our application (the "App") and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes email address.
• Financial Data: includes bank account details and transaction data, which we access through our open banking partner (TrueLayer) with your explicit consent. We do not store your bank login credentials.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use our website, products and services.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (providing the Plentiful service).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

4. Disclosures of Your Personal Data

We may share your Personal Data with the parties set out below for the purposes set out in the table in paragraph 4 above.

• Service Providers: We use third-party service providers to help us provide the Service, such as:
  • TrueLayer for open banking connections.
  • Database and hosting providers (e.g., Cloudflare).
• Professional Advisers: acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
• Regulators: and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

7. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Carat Chase Ltd trading as Plentiful
4 Raven Road, London E18 1HB
Email: [email protected]